Privacy Policy

[Last updated on 30th May, 2023]

1. Introduction

DineroHero LTD (“We”, “Us”, “Our”) operates the eLoad app and the eLoad website (collectively, the “Services”). This Privacy Policy informs users (“You”, “Your”) about our policies regarding the collection, use, and disclosure of personal data when you use our Services and the rights you have associated with that data.

We use your data to provide and improve the Services. By using the Services, you agree to the collection and use of information in accordance with this policy.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Services to you.

2.1 Personal Data

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

– First name and Last name
– Email address
– Phone number

2.2 Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).

2.3 Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information for different purposes as listed under the Use of Data section.

2.4 Special Categories of Personal Data

With your explicit consent, we may collect the following information from your device:

– Approximate location
– Phone’s Contact list
– Camera, Images, and Videos.

3. Use of Data

DineroHero LTD uses the collected data for various purposes, including:

– To provide and maintain the Service
– To notify you about changes to our Service
– To allow you to participate in interactive features of our Service when you choose to do so
– To provide customer care and support
– To provide analysis or valuable information so that we can improve the Service
– To monitor the usage of the Service
– To detect, prevent and address technical issues

4. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of DineroHero LTD, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or to protect against legal liability.

5. Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Service Providers may include, but are not limited to, Google Analytics, Firebase, and Mailchimp.

6. Transfers of Personal Data

Your information, including Personal Data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Nonetheless, we commit to ensure that such transfers only serve to improve our services and strengthen how we protect your data and privacy rights.

7. Your Data Protection Rights under GDPR, CCPA, CPRA, CalOPPA

Depending on where you reside, different rights may apply regarding your Personal Data. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and via in-app product notification.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

– By email: help (at) eload (dot) app
– By using the Contact Us form found here at https://www.eload.app/#contact

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